FAQ

Product Usage & Application

Q: How do I use the KOZA SLEEP PATCH? 

A: Apply one patch to the acupressure point behind your ear 30 minutes before bedtime. Press gently for 10 seconds to ensure proper adhesion. Remove upon waking. Each patch is for single use only.

Q: How long does it take to see results? 

A: Most users experience relaxation within 30 minutes of application. For optimal sleep quality improvement, we recommend consistent use for 7-14 nights to allow your body to adjust and experience the full benefits of deeper REM sleep and reduced sleep onset time.

Q: How many patches should I use per night? 

A: Use only one patch per night. The TDDS (Transdermal Drug Delivery System) technology is designed to deliver the optimal amount of natural ingredients throughout the night with just one patch.

Q: Can I wear the patch for longer than one night? 

A: No, each patch is designed for single-night use (approximately 6-8 hours). The active ingredients are formulated to work effectively during this period. Please use a fresh patch each night.

 

Safety & Skin Concerns

Q: Will the patch irritate my skin?

 A: The KOZA SLEEP PATCH is formulated with natural ingredients and designed for gentle skin contact. However, individual skin sensitivity varies. We recommend:

  • Testing on a small area of skin first if you have sensitive skin
  • Ensuring the application area is clean and dry
  • Avoiding use on broken skin, wounds, or areas with eczema
  • Discontinuing use if you experience redness, itching, or irritation

Q: What should I do if I experience skin irritation? 

A: Remove the patch immediately and wash the area with mild soap and water. If irritation persists, discontinue use and consult a healthcare professional.

Q: Is the patch waterproof? Can I shower with it on? 

A: The patch is designed to stay adhered during normal sleep. While it has some water resistance, we recommend applying it after your evening shower or bath for best results.

 

Ingredients & Safety

Q: What are the main ingredients? 

A: KOZA SLEEP PATCH contains natural ingredients including:

  • Ginseng Root Extract (promotes relaxation)
  • Passionflower Extract (reduces anxiety and stress)
  • GABA from Japan (supports calm and restful sleep)
  • HPMC (safe adhesive base)

All ingredients are natural and drug-free.

Q: Is this product safe? Does it contain drugs or medications? 

A: Yes, it's completely safe and drug-free. KOZA SLEEP PATCH uses only natural herbal extracts and does not contain pharmaceutical sleep medications, melatonin, or habit-forming substances. It works by delivering natural ingredients through the skin using TDDS technology.

Q: Who should NOT use this product?

 A: Do not use if you are:

  • Pregnant or breastfeeding
  • Under 18 years of age (unless advised by a doctor)
  • Managing chronic health conditions (consult your doctor first)
  • Allergic to any of the listed ingredients

Q: Can I use this with other sleep aids or medications?

 A: While the patch contains only natural ingredients, we recommend consulting your healthcare provider if you're taking prescription medications or other sleep supplements to avoid potential interactions.

 

Effectiveness & Results

Q: How does TDDS technology work? 

A: TDDS (Transdermal Drug Delivery System) is an advanced delivery method that allows natural ingredients to be absorbed gradually through your skin directly into your bloodstream. This provides steady, consistent delivery throughout the night, unlike pills that can cause spikes and drops in effectiveness.

Q: Will I feel drowsy the next morning?

 A: No. Unlike pharmaceutical sleep aids, KOZA SLEEP PATCH uses natural ingredients that support your body's natural sleep cycle. Most users wake feeling refreshed without grogginess or "hangover" effects.

Q: What if the patch doesn't work for me? 

A: Sleep improvement can vary by individual. We recommend using the patches consistently for at least 7-14 nights, as natural ingredients work cumulatively. Ensure you're also practicing good sleep hygiene (dark room, cool temperature, no screens before bed). Please contact us, if you have other queries.

Q: Can I become dependent on the patches?

 A: No. Because KOZA SLEEP PATCH contains only natural, non-pharmaceutical ingredients, it does not create dependency or tolerance. You can use it as needed without concern for addiction.

 

Storage & Product Care

Q: How should I store the patches? 

A: Store in a cool, dry place away from direct sunlight and heat. After opening a packet, immediately reseal the ziplock bag to maintain freshness and effectiveness of remaining patches. Keep out of reach of children.

Q: How long do the patches last once opened?

 A: When properly resealed after each use, patches maintain their effectiveness throughout the package. We recommend using within 1 week of opening for optimal results.

Q: What's the shelf life of unopened patches? 

A: Unopened patches have a shelf life of 24 months from the manufacturing date when stored properly.

 

Ordering & Shipping

Q: What's your shipping policy? 

A: Free shipping on orders over HKD 399 to Hong Kong Island, Kowloon, and New Territories (outlying islands excluded). Orders typically ship within 1-2 business days.

 

Still Have Questions?

Contact us through Whatsapp (+852 9166 6693) or email kozaliving@wisehkinv.com for personalized assistance. Our wellness team is here to help you achieve better sleep naturally!